The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or gone and can change temps to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it without help or hire a HVAC specialist like A2Z Air Inc. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can pull adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get enough electricity, Nest says you may run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on repeatedly in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just started using the Nest, we recommend you check your thermostat right away. This is especially true if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat professional such as one from A2Z Air Inc can provide support. We can diagnose the malfunction and put in a C-wire, if needed.

Smart thermostats including the Nest are made to make your life easier, by automatic energy-efficient programming and the ability to check settings while you’re on the go. It’s a frustrating experience when yours won’t operate properly, but our heating and cooling experts at A2Z Air Inc can fix the trouble in no time.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 561-270-6228 to set up your appointment now.