The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can adjust temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or hire a HVAC pro like A2Z Air Inc. If you’re putting it in yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive adequate electricity, Nest says you may encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t run or turns off and on rapidly in a short period of time.

You may worry something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat right away. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat pro including one from A2Z Air Inc can support you. We can determine the malfunction and install a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to monitor settings while you’re out. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling experts at A2Z Air Inc can take care of the issue in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 561-270-6228 to book your appointment today.